Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Omni Hotels & Resorts Commits to Employee Engagement

• In-Depth Exclusive
• May 13, 2019

Customer Data, Segmentation & Analysis: Driving Engagement and Customer Strategy

• Multimedia
• VeraCentra: Heidi Shurtz, Allergan; Sarah Mendez, Mister Carwash & David Sims, GNC
• Nov 08, 2011

Leaders in Customer Loyalty Executive Spotlight: Amy Barnett, Vice President of Digital Experience and Loyalty at Cracker Barrel

• Daily News
• Cracker Barrel
• Mar 01, 2025

Tarte Cosmetics Listens to Customers of All Demographics

• In-Depth Exclusive
• May 10, 2019

B2B-Focused Session: CEMEX USA Constructs a Concrete Competitive Advantage by Being Customer-Centric

• Multimedia
• CEMEX USA
• Nov 08, 2011

Loyalty360 Launches New Consolidated Podcast Series

• Daily News
• Feb 28, 2025

A’s Access Adds Flexibility to the Customer Experience

• In-Depth Exclusive
• May 06, 2019

Social Engagement: Beyond the “Like”

• Multimedia
• ePrize; Mina Penna, Sabra Dipping Company LLC & Danielle Simon, StrawberryFrog
• Nov 08, 2011

Loyalty360 Reads: Panda Express Dominates Mobile Order Pickup, Mattress Firm Introduces FirmCare, and IHOP Hosts 20K for Pancake Day

• Daily News
• Panda Express, Mattress Firm, IHOP
• Feb 28, 2025

Oakland A’s Access Adds Flexibility to the Customer Experience

• In-Depth Exclusive
• May 01, 2019

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