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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Reads: AI Makes Waves in Employee Recruiting, Ad Agencies, Wawa Testing Digitized Shopping Experience, Splash Sports Launches New Rewards Program
  • Daily News
  • Wawa, Splash Sports
  • Aug 08, 2023
Loyalty360 Reads: Tinder Leverages AI To Support User Profiles, Google’s AI Tool Improves Search Results, White Claw Offers New Customer Getaways
  • Daily News
  • Tinder, Google, White Claw
  • Aug 07, 2023
Loyalty360 Reads: Walmart+ Increases Travel Benefits, AMC Theatres Pivot Seating Benefits for Loyalty Members, Delta SkyMiles wins Top Performance Award
  • Daily News
  • Walmart, AMC Theatres, Delta
  • Jul 28, 2023
Loyalty360 Award Recap: A Q&A with Vanessa Lisnard on Aristocrat’s Silver Award in the B2B Customer Loyalty Category
  • Daily News
  • Aristocrat
  • Jul 19, 2023
Nike Gets in The Fortnite Game
  • Daily News
  • Nike
  • Jun 26, 2023
Loyalty360 Reads: Santo Spirits Launches Web3 Loyalty Program, Motel 6 And Studio 6 Partner with the Humane Society of the United States, and More
  • Daily News
  • Santo Spirits, Motel 6, Studio 6, Humane Society of the United States, Collectibles.com
  • Jun 15, 2023
Loyalty Reads: Red Roof® Launches Special Offers to Celebrate Best Budget Hotel Title and 50th Anniversary, BPme Rewards Visa Card Offers 50 Cents/Gallon on Gas, and More
  • Daily News
  • Red Roof®, BPme Rewards, Best Western®
  • May 24, 2023
Travelers’ 2023 Loyalty Expo Session: Technology on the Move — Producing Better Drivers and Safer Roads
  • Daily News
  • Travelers
  • May 05, 2023
Leaving Third-Party Data Behind: Jebbit’s Insights into Leveraging Zero-Party Data
  • Daily News
  • Loyalty360
  • May 04, 2023
Idomoo’s Session at Loyalty Expo 2023: Using Personalized Videos To Drive Customer Engagement at Scale
  • Daily News
  • Idomoo
  • May 04, 2023
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Stop the Drop: How AI Creates and Compounds Customer Loyalty Guide
Stop the Drop: How AI Creates and Compounds Customer Loyalty Guide
Value Add: How Brands are Using AI to Make Loyalty Programs More Meaningful and Measurable
Value Add: How Brands are Using AI to Make Loyalty Programs More Meaningful and Measurable
Supplier Perspectives | Preventing Loyalty Fatigue: Building Loyalty That Lasts (Part 2)
Supplier Perspectives | Preventing Loyalty Fatigue: Building Loyalty That Lasts (Part 2)

Webinars & Member Meetings

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Aug
WBINAR | 1:00PM ET
Beyond Rewards: How Strategic Partnerships Are Reshaping Customer Loyalty
20
Aug
MEMBER MEETING | 1:00PM ET
The Partnership Playbook: How Leading Brands Identify, Activate, and Measure Strategic Partnerships | Maria Cohen, VP, Penn Entertainment
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Industry News

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How Walmart uses AI to limit weather disruptions in its supply chain
Jul 31, 2026
1 in 4 dollars spent on AI goes to waste
Jul 31, 2026
Jenn Johnston Named CMO of Amazing Brands
Jul 31, 2026