Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Parkland and Air Canada 2024 Loyalty Expo Session: Forming Strategic Partnerships for Acquisition and Delivering Increased Benefits for Rewards Members

• Daily News
• Parkland Fuel Corporation
• May 15, 2024

Loyalty360 Reads: Southwest Enhances Rapid Rewards® Program, JetBlue and Etihad Improve Customer Experience, and Accor Amplifies Personalization with HERA

• Daily News
• Accorhotels , Southwest Airlines, JetBlue, Etihad
• May 14, 2024

Capillary’s 2024 Loyalty Expo Session: Understanding the Mechanics of Customer Loyalty Programs and Leveraging the Right Set of Metrics

• Daily News
• Capillary Technologies
• May 14, 2024

Is There a Cost to Improving the Customer Experience?

• In-Depth Exclusive
• Loyalty360
• Jan 04, 2017

Krispy Kreme® Introduces New Rewards Program, Making Earning and Redeeming Points Easier

• Daily News
• Krispy Kreme
• May 13, 2024

Heathrow Airport Working Toward Increased Customer Engagement

• In-Depth Exclusive
• Loyalty360
• Dec 30, 2016

Hilton Grand Vacations Enhances Customer Experience with Star-Studded 2024 Brand Ambassadors

• Daily News
• Hilton Grand Vacations
• May 10, 2024

Wayfair Seeks Improved Brand Loyalty Through Online CX

• In-Depth Exclusive
• Loyalty360
• Dec 29, 2016

Customer Experience Spells Student Success for Barnes & Noble College

• In-Depth Exclusive
• Loyalty360
• Dec 27, 2016

Loyalty360 Reads: Advance Auto Parts Collabs with NASCAR for Rewards Program Sweepstakes, Chipotle Honors Healthcare Workers, and NGI & Birdzi Enhance CX

• Daily News
• Advance Auto Parts, NASCAR, Chipotle, Northeast Grocery, Tops Friendly Markets, Birdzi
• May 09, 2024

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