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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Simplify Customer Service with 360-Degree View of the Customer
  • Research & Report
  • A Verint® Company
  • Dec 12, 2014
Customizing for the Masses - Hear How Luxottica Does It
  • Multimedia
  • Sr. Director of CRM & Strategy Analytics, Luxottica Retail & Mike Blyth, Executive VP and General Manager, Aginity
  • Nov 19, 2013
How to Use Smarter Video to Deliver a Differentiated Welcome Experience
  • Multimedia
  • Liberty Mutual & Jim Dicso, SundaySky
  • Nov 15, 2013
Olay ‘Eye & Lash Duo’ Wows Times Square
  • Multimedia
  • Procter & Gamble, Olay North America & Jed Singer, Stuzo
  • Nov 14, 2013
If You Can’t Control It, Enable It!
  • Multimedia
  • Brierley+Partners, Ashley Sheetz, Gamestop, Mike Debnar, 7-Eleven & Amy Barnett, Brierley+Partners
  • Nov 14, 2013
The Power of Progressive Profiling
  • Multimedia
  • Preference Management Consulting, Deborah Fisher, Response Mine Interactive & Sandjar Kozubaev
  • Nov 13, 2013
How to Turn Social Feedback & Communities into Customers and Increased Spend
  • Multimedia
  • Gold Mobile, Dwayne Fry, The Experience Institute/The Republik & Paul Sansone Jr., Sansone Jr's 66 Auto Mall
  • Nov 13, 2013
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