Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Igniting the Customer Relationship through the Voice of the Employee

• Multimedia
• Operations Manager, Customer Exp., KARL STORZ Endoscopy America, Inc. & Nancy Porte, VP, Customer Exp., Verint
• Nov 20, 2013

Wholly Guacamole: 10 Things We Learned About Social Media (hint: it’s not about guacamole)

• Multimedia
• Vice President of Marketing and Product Development, Fresherized Foods
• Nov 19, 2013

Customizing for the Masses - Hear How Luxottica Does It

• Multimedia
• Sr. Director of CRM & Strategy Analytics, Luxottica Retail & Mike Blyth, Executive VP and General Manager, Aginity
• Nov 19, 2013

Creating a Customer-Centric Business Culture

• Research & Report
• ORC International
• Dec 15, 2014

Simplify Customer Service with 360-Degree View of the Customer

• Research & Report
• A Verint® Company
• Dec 12, 2014

How to Use Smarter Video to Deliver a Differentiated Welcome Experience

• Multimedia
• Liberty Mutual & Jim Dicso, SundaySky
• Nov 15, 2013

Customer Centricity Index Top 10 Performing Restaurants 2014 Fast Food & Casual Dining

• Research & Report
• Dec 10, 2014

Olay ‘Eye & Lash Duo’ Wows Times Square

• Multimedia
• Procter & Gamble, Olay North America & Jed Singer, Stuzo
• Nov 14, 2013

If You Can’t Control It, Enable It!

• Multimedia
• Brierley+Partners, Ashley Sheetz, Gamestop, Mike Debnar, 7-Eleven & Amy Barnett, Brierley+Partners
• Nov 14, 2013

Bravo Brio Restaurant Group Re-calibrates to Reward Guest Frequency

• Research & Report
• Dec 04, 2014

Displaying results 171-180 (of 1541)

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