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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Vivint is Smart About Customer Experience
  • In-Depth Exclusive
  • Loyalty360
  • Mar 02, 2018
Loyalty360 Reads: Save A Lot Unveils New Loyalty Program, Dollar General Donates $1M More for Hurricane Relief, and AE Launches Foundation for Youth Mental Health 
  • Daily News
  • Save a Lot, Dollar General, American Eagle
  • Oct 16, 2024
Loyalty360 Reads: Subway’s Revamps Loyalty Program Amid Expansion, Qatar Executive & Privilege Club Loyalty Programs Collab with Avios, and Bilt & Accor Enhance the Customer Experience
  • Daily News
  • Accorhotels , Subway, Qatar Executive, Qatar Airways, Bilt Rewards
  • Oct 15, 2024
JetBlue to Open Lounges in JFK and Boston, Elevating the Customer Experience for Travelers
  • Daily News
  • JetBlue
  • Oct 14, 2024
T-Mobile and OpenAI Partner to Redefine Customer Care with AI-Driven Platform
  • Daily News
  • T-Mobile, OpenAI
  • Oct 11, 2024
Loyalty360 Reads: Chipotle’s Boorito Return Engages Rewards Program Members, Hot Wheels & Formula 1 Unveil Exclusive Collection, and LG Air Europe Launches Loyalty Program 
  • Daily News
  • Chipotle, Hot Wheels, Formula 1, LG Air Solution Europe
  • Oct 11, 2024
Loyalty360 Reads: EG America Heightens the Customer Experience with New Dining Additions, Sam’s Club Launches All-Digital Store, and SoFi Adds Two New Credit Cards
  • Daily News
  • EG America, Sam's Club, SoFi
  • Oct 10, 2024
[Podcast] What We're Hearing - Hampton by Hilton
  • In-Depth Exclusive
  • Loyalty360
  • Jan 30, 2018
Keeping Price-Conscious Customers Engaged by Leveraging Loyalty Programs: Experts Share Insights and Recommendations
Img-logo
  • Daily News
  • Phaedon, Kobie Marketing
  • Oct 10, 2024
A Solid Customer Journey Makes for Better Travel at Expedia
  • In-Depth Exclusive
  • Loyalty360
  • Jan 22, 2018
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Stop the Drop: How AI Creates and Compounds Customer Loyalty Guide
Stop the Drop: How AI Creates and Compounds Customer Loyalty Guide
Value Add: How Brands are Using AI to Make Loyalty Programs More Meaningful and Measurable
Value Add: How Brands are Using AI to Make Loyalty Programs More Meaningful and Measurable
Supplier Perspectives | What Determines a Loyalty Program's Success in Year One
Supplier Perspectives | What Determines a Loyalty Program's Success in Year One

Webinars & Member Meetings

13
Aug
WEBINAR | 1:00PM ET
Beyond Rewards: How Strategic Partnerships Are Reshaping Customer Loyalty
20
Aug
MEMBER MEETING | 1:00PM ET
The Partnership Playbook: How Leading Brands Identify, Activate, and Measure Strategic Partnerships | Maria Cohen, VP, Penn Entertainment
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Industry News

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Grocery Proves a Strong Growth Point for DoorDash as Q2 Revenue Jumps 36%
Aug 07, 2026
Best Buy picks Nordstrom alum for CFO
Aug 07, 2026
Tropical Smoothie Cafe Names Joe Sieve Chief Development & Growth Officer
Aug 07, 2026