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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Reads: Carnival Enhances Training for Travel Advisors, Macy’s Heightens the Customer Engagement While Offering Holiday Magic, and Pizza Hut Elevates the Customer Experience
  • Daily News
  • Carnival Cruise Line, Macy's, Pizza Hut
  • Oct 18, 2024
Nurturing Loyalty Through Social Media
  • Multimedia
  • Partner, Boire Filler Group; John Becvar, Directo
  • Feb 04, 2011
Pizza Hut Heightens Customer Engagement as It Celebrates 40 Years of BOOK IT!® Reading Program
  • Daily News
  • Pizza Hut
  • Oct 17, 2024
The Five Decisions of Beloved and Prosperous Companies
  • Multimedia
  • Managing Partner, Customer Bliss
  • Feb 04, 2011
Loyalty360 Reads: Burger King and Hidden Valley Introduce the “Big Dip” Cup, Blain’s Farm & Fleet Makes Newsweek’s Best Online Shops List for 2025, and Kwik Trip Unveils EV Program
  • Daily News
  • Blain's Farm & Fleet, Burger King, Hidden Valley Ranch, Kwik Trip
  • Oct 17, 2024
[Podcast] What We're Hearing - Luxottica
  • In-Depth Exclusive
  • Jul 13, 2018
Panera and PEPSI® Launch “Unlimited Sips, Ultimate Trips” Holiday Sweepstakes for Sip Club Members
  • Daily News
  • Panera Bread, PEPSI
  • Oct 16, 2024
Loyalty360 Reads: Save A Lot Unveils New Loyalty Program, Dollar General Donates $1M More for Hurricane Relief, and AE Launches Foundation for Youth Mental Health 
  • Daily News
  • Save a Lot, Dollar General, American Eagle
  • Oct 16, 2024
Loyalty360 Reads: Subway’s Revamps Loyalty Program Amid Expansion, Qatar Executive & Privilege Club Loyalty Programs Collab with Avios, and Bilt & Accor Enhance the Customer Experience
  • Daily News
  • Accorhotels , Subway, Qatar Executive, Qatar Airways, Bilt Rewards
  • Oct 15, 2024
JetBlue to Open Lounges in JFK and Boston, Elevating the Customer Experience for Travelers
  • Daily News
  • JetBlue
  • Oct 14, 2024
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2026 Consumer Loyalty Research Report
2026 Consumer Loyalty Research Report
Supplier Perspectives | Emotional Loyalty Becomes the Next Competitive Advantage
Supplier Perspectives | Emotional Loyalty Becomes the Next Competitive Advantage
Leaders in Customer Loyalty: Supplier Voices | How FIS is Helping Brands Build Loyalty in the Agentic World
Leaders in Customer Loyalty: Supplier Voices | How FIS is Helping Brands Build Loyalty in the Agentic World

Webinars & Member Meetings

14
Jul
MEMBER MEETING | 1:00PM ET
Loyalty360 Brand Member Roundtable – Customer Loyalty Successes, Challenges, and Priorities for the Second Half of 2026
21
Jul
WBINAR | 1:00PM ET
Loyalty as a Growth Engine in the AI Era
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Industry News

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Jersey Mike's steals customer satisfaction crown from Chick-fil-A
Jun 17, 2026
Engage People Sustains Industry Momentum With Multiple Award Wins and Recognitions
Jun 17, 2026
Hotel Owners Are Rebelling Against Marriott’s Loyalty Program
Jun 17, 2026