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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Reads: Domino’s and Microsoft Test AI for Streamlined Store Operations, Walgreens Offers Loyalty Members Limited Time Savings, Rural King Rewards Reaches 1 Million Members
  • Daily News
  • Domino's®, Microsoft, Walgreens, Rural King
  • Oct 05, 2023
Loyalty360 Reads: Chipotle Tests Automated Food Service System, DIGIORNO® Rewards Fans with Sweepstakes and Savings, Rio Hotel & Casino Creates New Rewards Program
  • Daily News
  • Chipotle, DIGIORNO®, Rio Hotel & Casino
  • Oct 04, 2023
Loyalty360 Reads: Peet’s Rewards Disloyal Coffee Drinkers, Car Brands Decrease in Customer Loyalty, Workday Develops New AI and ML Solutions
  • Daily News
  • Peet’s, J.D. Power, Workday
  • Sep 29, 2023
Loyalty360 Reads: Sweetgreen Improves Loyalty Program, Alaska Airlines Promotes Mileage Plan to Angered Delta Loyalty Members, and WHOOP Launches New AI Feature
  • Daily News
  • Sweetgreen, Alaska Airlines, WHOOP
  • Sep 28, 2023
Loyalty360 Reads: Gen Z Believes AI Can Improve Online Shopping, Fuzzy’s Taco Bar Celebrates National Taco Day with Free Tacos for Loyalty Members, White Castle Now Delivers Via Brand App
  • Daily News
  • Rokt, Harris Poll, Fuzzy’s Taco Bar, White Castle
  • Sep 25, 2023
Loyalty360 Supplier Member Perspective: Tata Consultancy Services on Leveraging AI and Building Lasting Customer Loyalty
  • Daily News
  • Loyalty360
  • Sep 20, 2023
Loyalty360 Reads: Delta SkyMiles Updates Rewards Benefits, Office Depot Starts New Podcast for Entrepreneurs, Salesforce Updates AI Tools, and Tiff’s Treats Unlocks AI Writing Tool for Customers
  • Daily News
  • Delta, Office Depot, Tiff’s Treats
  • Sep 14, 2023
Loyalty360 Reads: Delta 12status SkyMiles Rewards Kicks Off, Grubhub Tests On-Demand Delivery Program, Verint Study Finds AI May Be Important to Customer Engagement
  • Daily News
  • Delta Airlines, Grubhub, Verint
  • Sep 12, 2023
Where Artificial Intelligence and Customer Loyalty Come Together: Experts Weigh In
  • Daily News
  • Phaedon, The Lacek Group, Mastercard, Dynamic Yield
  • Sep 11, 2023
Loyalty360 Reads: Cardholder Loyalty Hinges On Rewards, Hanna Andersson Launches First Loyalty Program, Walmart Implements AI Technology for 50K Employees
  • Daily News
  • Valuedynamx, Hanna Andersson, Walmart
  • Sep 08, 2023
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Most Popular

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How a Loyalty Program Generates Value in the First 90 Days: A Step-by-Step Guide to Measurable ROI
How a Loyalty Program Generates Value in the First 90 Days: A Step-by-Step Guide to Measurable ROI
2026 Loyalty360 Awards Winners Recognized at Loyalty Expo
2026 Loyalty360 Awards Winners Recognized at Loyalty Expo
2026 Consumer Loyalty Research Report
2026 Consumer Loyalty Research Report

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MEMBER MEETING | 1:00PM ET
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Jul
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Loyalty as a Growth Engine in the AI Era
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Industry News

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EY-Parthenon Consumer Sentiment Survey finds Americans pulling back on summer travel and leisure spending as financial confidence weakens and geopolitical concerns rise
Jun 16, 2026
Phaedon Defines the Future of Loyalty in Agentic Commerce with Launch of Tally AI Connector
Jun 16, 2026
A prescription for loyalty: How supermarkets are leveraging their pharmacies to engage their best customers
Jun 16, 2026