Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Retail Customer Experience & Loyalty: How Retail Organizations Are Managing Enterprise-Wide Customer Communications

• Research & Report
• Apr 10, 2014

JetBlue’s ’25 for 25’ Birthday Promotion Offers 25 Years of TrueBlue Mosaic Status

• Daily News
• Jun 30, 2025

Wyndham Focuses on Customers in Winning 360-Degree Honor

• In-Depth Exclusive
• Loyalty360
• Feb 11, 2021

Rewarding Interactions - Are You Ready for Customer Intimacy

• Research & Report
• Global Product Marketing; Mark Sage-Director, Global Loyalty Product; Paul Sage- Product Management
• Mar 10, 2014

Connecting Data and Relationship Marketing to Drive Emotional Loyalty

• Multimedia
• Sr. Director Loyalty & Relationship Marketing & Phil Rubin rDialogue Founder & CEO
• Jun 20, 2013

Q&A with Jackie Harkness and Valerie Durand, Air Canada

• In-Depth Exclusive
• Loyalty360
• Feb 10, 2021

Game On for Loyalty Marketers: Learning the Rules of Gamification to Drive Engagement

• Multimedia
• Kobie Marketing
• Jun 20, 2013

In Challenging Times, Air Canada’s Giveback Program Shines a Light

• In-Depth Exclusive
• Loyalty360
• Feb 08, 2021

Thought Leadership Series: Anu Shukla from RewardsPay

• Multimedia
• Jun 20, 2013

Loyalty360 Reads: Penn Station Launches New Loyalty Program to Celebrate 40 Years in Business, Amtrak’s Limited Time Offer of 40,000 Bonus Points Kicks Off, and Winn-Dixie Donates $100,000 to Boys & G

• Daily News
• Jun 26, 2025

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