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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Reads: e.l.f. Releases its 2024 Impact Report, Publix Commits $1M Towards Hurricane Helene Relief, and Kwik Trip Heightens Customer Experience with EV Charging Stations 
  • Daily News
  • e.l.f Beauty, Publix, Kwik Trip
  • Oct 07, 2024
Loyalty360 Reads: Subway Celebrates Rewards Program, Lowe’s Enhances Customer Engagement Through MyLowe’s Rewards Week, and Lowe’s Kicks Off PINKTOBER
  • Daily News
  • Subway, Lowe's, Hard Rock International
  • Oct 04, 2024
CRM Reaches a Whole New Level for Herbalife Nutrition
  • In-Depth Exclusive
  • Loyalty360
  • Nov 20, 2017
A Better Customer Journey Rings True for Verizon
  • In-Depth Exclusive
  • Loyalty360
  • Nov 17, 2017
How CIBC Tapped Stakeholders to Build a Successful Rewards Program
  • In-Depth Exclusive
  • Loyalty360
  • Nov 16, 2017
Rethinking the Customer Journey at Farm Boy (Part 1 of 2)
  • In-Depth Exclusive
  • Loyalty360
  • Nov 13, 2017
Jason Kelce Partners with Marriott Bonvoy & Courtyard by Marriott as First-Ever NFL “Fanbassador” 
  • Daily News
  • Marriott Bonvoy
  • Oct 02, 2024
Loyalty360 Reads: Ike’s Love & Sandwiches Enhances CX With Hearts, Rewards, and Sweepstakes, Survey Shows Gen Z Wants Food Transparency, and OneAir Unveils Loyalty Program 
  • Daily News
  • Ike's Love & Sandwiches, YouGov, OneAir
  • Oct 02, 2024
How Customer Loyalty in Travel & Entertainment is Changing: Caesars, Sony, and Enterprise Share Their Thoughts
  • In-Depth Exclusive
  • Loyalty360
  • Nov 08, 2017
Loyalty360 Reads: PSMC Donates $11M for Hunger, Qatar Airways Enhances the Customer Experience with UEFA Partnership, and Ahold Delhaize & General Mills Collab on Sustainability Practices
  • Daily News
  • Ahold Delhaize USA, Publix, Qatar Airways, UEFA Champions League, General Mills
  • Oct 01, 2024
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Customer Gifting For Moments That Matter
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Leaders in Customer Loyalty: Supplier Voices | Why Group O Thinks Loyalty Programs Should be Built to Pivot Quickly

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Inside the Partnership Process: How a Leading Entertainment Brand Identifies, Evaluates, and Activates Partners
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Oct
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Winning Gen Z Loyalty: How Leading Brands Are Evolving Customer Engagement for the Next Generation
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Industry News

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Target finalizes divorce from Ulta, signaling shift in beauty market
Aug 18, 2026
Albertsons Says Its Shoppers Are Buying More—Thanks to AI
Aug 18, 2026
Citi Expands Customer Engagement and Commerce Media Capabilities with Addition of Kard
Aug 14, 2026