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Supplier-Contributed Research

 

Supplier-contributed research brings forward insights, expertise, and perspective directly from our member community. These pieces showcase how leading brands and suppliers are approaching customer loyalty, sharing learnings that help advance the broader industry.

Automating Personalized Customer Conversations With AI
Automating Personalized Customer Conversations With AI
  • The HTK Team
  • June 03 2020
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Impacts of Economic Shutdown on Enterprise Analytics
Impacts of Economic Shutdown on Enterprise Analytics
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The Ultimate Guide to Replatforming Your Loyalty Program
The Ultimate Guide to Replatforming Your Loyalty Program
  • The HTK Limited Team
  • May 27 2020
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20 Books on Resilience and Reinvention
20 Books on Resilience and Reinvention
  • The Qualtrics Team
  • May 20 2020
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The Definitive Guide to Premium Loyalty
The Definitive Guide to Premium Loyalty
  • April 29 2020
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The Total Economic Impact™ Of Qualtrics CustomerXM
The Total Economic Impact™ Of Qualtrics CustomerXM
  • The Qualtrics Team
  • April 22 2020
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The Digital Experience Playbook
The Digital Experience Playbook
  • The Qualtrics Team
  • April 22 2020
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How to Uplevel Your Customer Loyalty Program
How to Uplevel Your Customer Loyalty Program
  • The Formation Team
  • April 02 2020
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Seniors & Millenials: Uncovering the Likenesses & Disparities in Today
Seniors & Millenials: Uncovering the Likenesses & Disparities in Today's Digital Age
  • The Generali Global Assistance Team
  • March 25 2020
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Where Segmentation Falls Short
Where Segmentation Falls Short
  • The Formation Team
  • February 11 2020
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Why Personalization Isn’t Always Personal
Why Personalization Isn’t Always Personal
  • The Formation Team
  • February 04 2020
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How to Overcome the 5 Biggest Retail Challenges of 2020 with Premium Loyalty
How to Overcome the 5 Biggest Retail Challenges of 2020 with Premium Loyalty
  • The Clarus Commerce Team
  • January 29 2020
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