Schneider Electric, a global specialist in energy management, wants to provide relevant, consistent, and fast experiences for its worldwide customer base. As a result, the company selected SDL’s Customer Experience Cloud to personalize its communications with customers across the globe.
Schneider Electric has operations in more than 100 countries, but with continued growth and numerous business units, the company was experiencing fragmented messaging that was difficult to personalize for each individual customer.
Enter SDL.
SDL....