The SAP UK and Ireland User Group (UKIUG) has applauded the company for engaging more with its user base and improving the experience of its products, but warned that more work needs to be done to integrate acquisitions and ensure clarity around pricing, licensing and support.
SAP has taken onboard the need to share roadmaps with customers to help them plan upgrades and build a long-term IT strategy, said Alan Bowling, chairman of the UKIUG, at the 2010 User Group Conference in Manchester.
However, the UKIUG will continue to push for....