Park Hyatt, Omni, and Outrigger are the American hotels currently providing the best guest experiences, according to a report released today by Medallia®.
The report uses ratings from some of the world’s most-visited and -used travel and hospitality review sites to rank 47 leading hotel brands across six different price tiers. These rankings show which hotels provide the most positive experiences for guests—and reveals key drivers of success shared by the most-improved brands. The report identifies the hotel brands that....