Loyalty360 - Loyalty360 Reads: March 13 | Chipotle Focuses on Delivery and Digital Customer Experience, Giant Launches Improved Loyalty Program, and More

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Customer Experience Chipotle Adapts Kitchen to Focus on Customer Experience for Digital and Delivery This week, Chipotle announced that its second make line, which has been added to stores over the past couple of years, will now be called “Chipotle Delivery Kitchen.” The Chipotle Deliver Kitchen is intended to improve speed of service and help the chain manage the increase in delivery and Chipotlane orders. As part of the announcement, Chipotle said it will offer free delivery March 15 through March 31 for....

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