Innovation
Leading Hotels of the World to Launch First Comprehensive Advisor Program
Leading Hotels of the World is creating its first travel advisor program, new CEO Shannon Knapp told TravelPulse. Knapp, who was named CEO in October after serving as interim CEO since April, said she wants “our entire organization to help advisors be heroes to their clients.” So LHW is putting together an engagement program to strengthen the relationship. The program, which is slated to be available in late 2020 or early 2021....