That may be the case, according to a new report from PricewaterhouseCoopers.
The report, “Front of the Line: How Grocers Get Ahead for the Future,” says that as consumers continue to demand more from retailers, the grocery industry should adapt and provide targeted shopping experiences tailored to specific consumer needs and changing demographics.
“Grocers can no longer rely on providing a one-size-fits-all customer experience,” Steven Barr, PwC’s U.S. retail and consumer practice leader, said in the report. ....