At Loyalty360, we talk to brands on a daily basis about a myriad of opportunities and best practices related to customer loyalty, customer engagement, voice of the customer, customer experience, and the rapidly changing technologies that can help marketers achieve success in those areas.
When it comes to keeping pace with those rapidly changing technologies, it’s incumbent upon marketers to keep track of what can help propel certain customer-facing aspects. For mortgage lenders, according to a new survey from Capsilon Corporation....