What Is Loyalty Fraud?Loyalty fraud is the act of cheating in a loyalty program to unfairly earn points or benefits. There are a few different categories of loyalty fraud that might occur at your brand, based on who is committing the fraud and how...Read More

Papa John’s Shaq-a-Roni Pizza with a Purpose raises more than $3 Million In the charitable program’s second year, Papa John’s announced the company sold more than 3 million Shaq-a-Roni pizzas in 2021, raising more than $3...Read More

Quiznos, in collaboration with Crypto.com and The NFT Agency, announced today’s launch of a series of non-fungible tokens, marking the international fast casual restaurant chain’s entry into the NFT space by featuring a collection of...Read More

McDonald's Canada launched its MyMcDonald's Rewards on Nov. 16, its first ever points-based loyalty program. This is great news for the many loyal-for-life guests from coast to coast to coast who can now earn points on every menu item...Read More

Thanks to the ever-changing consumer landscape, coupled with the global pandemic, the number of brands launching subscription programs skyrocketed, fueling explosive growth. In fact, the UBS financial services firm coined this the &ldquo...Read More

Jeep Brand Wins 'Best SUV Lineup' The Jeep brand, known for its iconic and legendary 4x4 SUVs for the past 80 years, has been recognized as having the Best SUV Lineup by Newsweek as part of the publication's annual 2021 Auto Awards...Read More

Dollar General (NYSE: DG) today announced a partnership with DoorDash (NYSE: DASH), the nation’s leading last-mile logistics platform, to offer on-demand delivery of household essential items, including food, snacks, cleaning supplies, and...Read More

Captain D's announced it has experienced a surge in franchise development throughout 2021, reporting 18 new agreements signed to develop 43 locations in key markets nationwide over the next several years.  Half of those agreements are...Read More

This episode features loyalty strategy celebrity Paula Thomas, host of the “Let’s Talk Loyalty” podcast and strategic consulting expert. Watch now to discover the importance of paid loyalty programs, innovative ways to...Read More

Every e-commerce business must deal with chargebacks, also known as disputes. But some companies have a much higher chargeback rate than others. A higher chargeback rate means you pay more in fees and spend more time collecting evidence to defend...Read More