In an era where brands are increasingly scrutinizing the financial impact of their loyalty strategies, Jonathan Silver, CEO of Engage People, has a clear message: loyalty programs must drive measurable, positive ROI or risk becoming expendable...Read More

Church’s Texas Chicken® and Texas Chicken™ Go GlobalChurch’s Texas Chicken and its international counterpart, Texas Chicken, have announced an ambitious global expansion plan, aiming to open over 900 new locations this...Read More

BIGGBY ® COFFEE recently celebrated its 30th anniversary. The company has grown from a single store in East Lansing, Michigan, to over 400 locations across 13 states. As the high-energy coffee company celebrates the past 30 years, it remains...Read More

Discover actionable gamification strategies that boost engagement, strengthen customer loyalty, and create unforgettable brand experiences.  Gamification is everywhere in 2025! From shopping websites, fitness apps, online courses, mobile...Read More

Allegiant Named America’s Most Loved Brands 2025 Allegiant Travel Company has been recognized as one of America’s most loved brands, underscoring its commitment to customer satisfaction and service excellence. This recognition comes...Read More

Chase and United Airlines recently unveiled enhanced benefits for their United MileagePlus credit cards, aiming to provide card members with increased value and a more rewarding travel experience. These enhancements apply to both new and existing...Read More

With the recent rapid expansion of omni-channel retail tech stacks, many retailers are finding it harder than ever to understand the full picture of their customers’ behavior, making marketing personalization challenging. From unifying...Read More

In an era where retail continues to evolve at breakneck speed, Office Depot® is setting a new standard for how customer loyalty is earned, nurtured, and scaled. With hybrid work as the new norm and customer expectations growing more complex...Read More

Hilton Grand Vacations Sponsors Red Cross Extended Giving Day FundraiserHilton Grand Vacations Inc. (HGV) recently sponsored the American Red Cross during its annual Giving Day fundraiser, which took place on March 27. In celebration of Red Cross...Read More

Accor recently announced that its loyalty program, ALL, has reached a remarkable milestone by welcoming its 100 millionth member. Launched in 2019, ALL has rapidly grown into one of the top-performing loyalty programs worldwide, offering members...Read More