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Kiran Dhillon

Retail Marketing Lead
Hightouch

Kiran leads Retail Marketing at Hightouch, where she focuses on how retailers can move beyond fragmented tools to actually control their customer data, decisions, and campaigns — using AI to drive everything from real-time personalization to paid media performance and campaign creation.
Previously, she led product and lifecycle marketing at Better Mortgage, where she saw firsthand how fragmented data and slow execution hold marketing teams back.

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Supplier Perspectives | Building the Modern Loyalty Team: Why Capabilities Matter More Than Job Titles

  • August 05 2026
  • Resource: Loyalty360 Supplier Member Insights

Customer loyalty is no longer managed by a single department. Today's loyalty initiatives are more data-driven, personalized, and integrated across the customer journey than ever before, prompting brands to rethink how they structure...Read More