No generation is just a single dimension or can be defined by a single thing. However, there are certain trends with every generation, and our newest to tackle the business world is no different. I am in constant awe and amazement at the levels of...Read More

IDC has been surveying mobile developers for the past two years. In mid-May, it polled more than 3,500 developers in a survey sponsored by platform vendor and SAP partner, Appcelerator, to gauge their feelings about Apple versus Google in the...Read More

(Photo credit: Wikipedia) In the first two blog posts of this series, I discussed the huge opportunities that the Olympics bring to businesses (Fourth Place at the Olympics Is The Loneliest Place In The World) and the supply chain challenges...Read More

(Photo credit: Sean MacEntee)By Vinay Iyer, Vice President, Global Solution Marketing, SAP I recently complained on Facebook about having to do the dishes by hand when my dishwasher was in its death throes. Several sympathizers posted...Read More

 Next week I’ll be in China for our second annual customer meeting. One of the things that makes this event special is we didn’t try to export the US version to China but rather built an event ground up for China.  As Chinese...Read More

I interviewed Rick Blatstein, founder and CEO of OTG Management, who says lending iPads calms travelers, “electrifies” the vibe of his airport restaurants, and raises sales. Blatstein is a former nightclub owner who got into the...Read More

The other week my colleague Vinay Iyer posted a blog that looked at how a company might use social media to improve its relationships with their customers. Some companies are already doing this, but it’s also clear that some companies also...Read More

Everyone’s suffered through an unpleasant encounter with a member of your company’s technical help desk. Some young, would-be Alpha Geek who sarcastically overwhelms you with jargon while he – and it’s always a he –...Read More

I recently vented on Facebook about having to wait (and wait) for a certain company’s customer service team to get their act together to fix my broken dishwasher. After I endured several excruciatingly long waits in the telephone queue...Read More

What if you could tap the untold reams of data you have floating around your organization to solve a major problem – and you could do it in a fun, low-cost way? If you follow the lead of NetFlix and Kaggle, you can do just that. In an...Read More