Ted Rubin and Kathryn Rose’s new book, Return on Relationship, deftly explores the value of fostering relationships as the new currency for the digital era.  Think you have heard this before?  You probably have – in pieces...Read More

Ted Rubin and Kathryn Rose’s new book, Return on Relationship, deftly explores the value of fostering relationships as the new currency for the digital era.  Think you have heard this before?  You probably have – in pieces...Read More

If you are trying to recruit social ambassadors for your business, you will undoubtedly run into the challenge from your colleagues that they don’t know what to write about. And if our business accepts the Social Business imperative, you...Read More

When I think about retail today, a song by the band McFly comes to mind. The British “boy band” (italicised because they are actually all pretty accomplished, though disgracefully young musicians) recorded it a few years back, and...Read More

“So why should this organization invest in human capital?”Over the past two decades, HR executives and corporate strategists have been engaging more deeply. Yet when the conversation reaches the point where corporate strategy asks HR...Read More

We all know that consumers are disrupting companies’ business models. One visible example is the increasingly popular practice of “scan and scram” (a.k.a. “showrooming”), in which customers browse in brick-and-mortar...Read More

What is thought leadership? Like most buzzwords, thought leadership is an often misused and misunderstood term. But what is it really? And why do you need to consider developing and publishing thought leadership. 2013 may finally be the year...Read More

Are you feeling empowered that the technology around you allows you more flexibility to manage your work and your life, or are you feeling overwhelmed by the pressures of managing it all?  If you answered “yes” to either of...Read More

Is Twitter going mainstream? Whether you are a Twitter newbie or an old pro, Twitter is still a mystery to a great many business professionals. I think Twitter is an amazing tool! I have been on Twitter for almost 4 years. Just 4 short years...Read More

Iran may be behind a massive and sustained campaign of cyber-attacks against numerous Western financial institutions, including Citigroup, Capital One and HSBC, we learned last week. The strikes exploit banks’ Web site encryption, which...Read More