Ben Gaddis

“Let’s just get through this and get to our destination” is a common theme for consumers renting cars. We’ve all sat on the rickety shuttle from the airport to the rental office and spoken with impersonal associates at the...Read More

As a group, hotels are rated as the most useful among travel and hospitality brands. Holiday Inn is #1 across the entire category and is joined at the top by Marriott, Hyatt, and Hilton. In fact, consumers feel hotels are surpassing or meeting...Read More