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Sam Klaidman

Principal Adviser, Middlesex Consulting

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Satisfied Employees Are Looking to Leave Current Job

  • October 26 2015
  • Resource: Supplier-Contributed Blogs

The happiest people in your office may be looking to leave, so claims a recent Mercer poll, reported by Inc.According to Mercer, 3,000 American workers surveyed the findings showed a large portion of the workforce are seriously considering leaving...Read More

Customer Experience Dominates Back to the Future Day

  • October 24 2015
  • Resource: Supplier-Contributed Blogs

Technology advances are fast approaching and have penetrated nearly every part of life and industry. The iconic future date that Marty McFly and Doc Brown visited in 30 years ago, what is now the classic “Back to the Future” series, is...Read More

How to Succeed at Corporate Gifting

  • October 19 2015
  • Resource: Supplier-Contributed Blogs

The holiday season is closer than we’d like to admit. This means the holiday shopping rush and corporate gifting for employees and clients has begun.According to a 2014 study administered by ASI, 43 percent of companies surveyed planned on...Read More

We Get By with a Little Help from Our Peers

  • October 11 2015
  • Resource: Supplier-Contributed Blogs

Whether your company is a startup, small business or a large corporation, having strong and supportive co-worker relationships is the foundation to success. According to Gallup, an average full-time employee in the U.S spends 47 hours a week at...Read More

How a Loyalty Program Can Start Up a Small Business (Infographic)

  • October 08 2015
  • Resource: Supplier-Contributed Blogs

There are over 2.8 million small businesses in the United States, according to the U.S Small Business Administration. While larger companies tend to attract a greater number of lucrative consumers, small businesses account for nearly 54 percent of...Read More

Social Media; Taking Over the World One Customer at a Time (Infographic)

  • September 28 2015
  • Resource: Supplier-Contributed Blogs

Social media is progressively becoming a prominent driver in retaining, attracting and conversing with customers. In 2015, Statista released statistics stating there will be an estimated 2.13 billion social network users around the globe; up from...Read More

Avoiding a Loyalty Reward Events Failure

  • September 27 2015
  • Resource: Supplier-Contributed Blogs

According to research conducted by Colloquy, there are 3.3 billion loyalty program memberships in the U.S – an average of 29 per household. The increasing number of incentive offerings from organizations has spurred a competition in...Read More