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Rewarding Loyal Fans Keeps New York Jets Fans Coming Back to the Stadium

  • March 05 2017
  • Resource: Leaders in Customer Loyalty

Editor's Note: This article orginally appeared August 1st, 2016. Seth Rabinowitz, SVP, Marketing & Fan Engagement, New York Jets told Loyalty360 that the team doesn’t have a traditional loyalty program, but it’s one that keeps...Read More

Wayfair Seeks Improved Brand Loyalty Through Online CX

  • December 29 2016
  • Resource: Leaders in Customer Loyalty

Editor’s Note - This story was originally published in October's Loyalty Management Online, and is part of Loyalty360’s “Best of 2016.” We wish you and your family a happy holidays, and will return to our regular...Read More

The USPS Delivers Brand Loyalty in a Variety of Ways

  • December 26 2016
  • Resource: Leaders in Customer Loyalty

Editor’s Note - This story was originally published in August, and is part of Loyalty360’s “Best of 2016.” We wish you and your family a happy holidays, and will return to our regular content schedule in 2017! The United...Read More

Engagement & Experience Expo 2016 Kicks Off in Denver!

  • December 05 2016
  • Resource: DailyNews

Today marks the first full day of Engagement & Experience Expo 2016, Loyalty360’s three-day conference dedicated to the best in customer experience, engagement, and loyalty. Through a robust slate of best-in-class speakers and...Read More

Loyalty360 CX Award Finalists Announced

  • October 20 2016
  • Resource: DailyNews

As the Engagement & Experience Expo draws near, Loyalty360 is proud to announce the finalists for its 3rd-annual Loyalty360 CX Awards. The categories this year include: Brand Messaging, which recognizes companies for outstanding customer...Read More

The Benefits of Customer Loyalty to Cargill

  • October 06 2016
  • Resource: Leaders in Customer Loyalty

Founded over a century and a half ago, Cargill is headquartered in the Minneapolis suburb of Wayzata. Most of the company’s operations are tied to agriculture and food production, from the purchasing and distribution of grain to the raising...Read More

Customer Interactions Continue to be High Priority at Wolters Kluwer’s CT Lien Solutions

  • October 05 2016
  • Resource: Leaders in Customer Loyalty

Wolters Kluwer, in many ways, prides itself on versatility. The information services and solutions company serves professionals in the health, tax and accounting, risk and compliance, and finance and legal industries. It must, therefore, provide...Read More

Brand Loyalty Starts with Fan Involvement for ATP World Tour

  • October 02 2016
  • Resource: Leaders in Customer Loyalty

“The game has never been better than it is now,” insists George Ciz, SVP marketing & business development for the Association of Tennis Professionals (ATP) World Tour. “We’re enjoying one of the best and most prosperous...Read More

Better Customer Experience Produces Better Outcomes for UnitedHealthcare

  • September 30 2016
  • Resource: Leaders in Customer Loyalty

Few industries have changed more in the past decade than the health care and health insurance sectors. One of the major players in both of these spaces, UnitedHealthcare, has moved adeptly with the times, enabling the company to grow into the...Read More

Shake Shack Creates Brand Loyalty with a Unique Approach

  • September 29 2016
  • Resource: Leaders in Customer Loyalty

Shake Shack grew out of an art exhibit that was created to help rejuvenate New York City’s Madison Square Park. It started as a unique hot dog cart selling high-quality traditional fare such as hot dogs, fries, and freshly-squeezed lemonade...Read More

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