A friend of mine just started a new job with a company that provides employees with access to concierge service, and called me to find out how exactly what this means to them. Initially, I directed this person to a VIPdesk blog post from about a year ago that reviews personal concierge service as an employee benefit. However, the more I thought about the topic, the more I really started to wonder what kinds of questions VIPdesk Concierge receive from our customers. ....