Editor’s Note: This is part of an ongoing series from Confirmit. To read previous entries, click here.
Customer Experience (CX) careers are a hot topic, in part because they are difficult to map. The first and second blogs in this series have produced many great questions from those wanting to enter the field from other professions, or even related fields. For entry-level positions, which may be mid-level in CX, nothing replaces doing the work. Educate yourself, yes....