How retail brands are getting the customer experience right

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Danielle Lumetta, Retail Consulting Manager at Accenture, has advised some of the world’s biggest retail brands. In our latest CX Visionaries profile, we spoke to her about brands excelling with the customer experience, and how they’re doing it.   WANT MORE CX RETAIL KNOWLEDGE AND INSIGHT? WATCH DANIELLE’S WEBINAR NOW. WATCH NOW “There is no rule book with retail,” says Danielle Lumetta, Retail Consulting Manager at Accenture. “The....