OK. You know, I know it: we don’t do enough to engage our employees. Truth is, companies—especially new ones—often dash aside employee engagement in favor of concentrating fully on their customers. Big mistake!
If your workers don’t feel like a valued part of the team, expect to replace them (reminder: replacing team-members is expensive and time consuming).
The Engagement Institute pegs the price of poor employee engagement at around $550-billion (that’s....