I found it very timely earlier this week, when I read that the news that Dunkin’ Donuts has been recognized for the sixth straight year by the Brand Keys Customer Loyalty Engagement Index as the number one in customer loyalty in the coffee category.
I say that this is timely as I made a rare trip to Dunkin Donuts over the weekend to get my husband coffee and a donut for his birthday…to be honest, I usually don’t go to Dunkin Donuts for the simple fact that it is....