Brand and Transactional Marketing are no Longer Distinct Stages in the Customer Journey

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Marketing has undergone significant changes over the last few years, driven by advancements in technology and measurement and changes in consumer behavior. Today’s data and analytics tools enable marketers to better understand the customer journey, track campaign performance, measure ROI, and uncover attribution. But even with all this information, how can marketers build a brand while moving the sales needle? Historically, brand messaging and transactional messaging....