Automation and the technical systems businesses have in place are as important to the customer journey as marketing and R&D. Keeping those systems running smoothly for Chobani is automation engineer Nathan Piccola.
This fall he will present “The Internet of Things in Automation: What You Need to Know and Why,” at the World Class Digital Transformation conference in Portland, Oregon. Mr. Piccola recently spoke to Loyalty360 about the challenges of automation.
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