The pace of technology change and how to cope with that was a common theme during a gathering of six representatives from winning companies at Tuesday’s Loyalty360 CX Awards held during the Engagement & Experience Expo, hosted by Loyalty360.
“The pace of change of technology is so rapid that you have to stay innovative,” Jenny Beazley, Director of Customer Advocacy, EMC, told Loyalty360 CEO and CMO Mark Johnson. “Take inspiration from everyone around you, no matter the industry.”
Noah Brodsky, SVP....