Anyone can simply claim to offer the best customer experience in the business, and most brands usually do express this sentiment. It is another thing entirely, however, for a brand to actually be recognized by legions of satisfied consumers who truly value the customer experience that is delivered.
This is a level of customer experience excellence that many brands strive to achieve and, according to J.D. Power, it is one that Discover has now officially attained.
This is also a significant development for Discover because the type of....