The Alaska Airlines Mileage Plan ranks highest in overall customer satisfaction among airline loyalty/rewards programs, according to the inaugural J.D. Power 2014 Airline Loyalty/Rewards Program Satisfaction Report.
The Alaska Airlines Mileage Plan recorded a score of 757 on a 1,000-point scale.
According to a release, the Alaska Airlines Mileage Plan performed admirably across all categories, specifically in the area of ease of redeeming points/miles and reward program terms.
“A key strength for Alaska Airlines is its partners....