TD Bank Group recently announced the launch of its new Wealth Virtual Assistant, a generative AI Knowledge Management System (KMS) developed by the Bank’s Layer 6 team. The innovative tool marks a major milestone in TD Wealth’s modernization journey, offering a new way for colleagues to access internal information and policies.
By streamlining how employees find answers, the assistant enables them to provide quicker, more informed support to clients and dedicate more time to personalized financial guidance.
TD Wealth....