T-Mobile Moves to Further Enhance the Customer Experience
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T-Mobile prides itself on being the Un-carrier and the associated customer-centric strategy that moniker embodies. Neville Ray, T-Mobile’s Chief Technology Officer, talked about the company’s next move to further enhance the customer experience in a blog posted on Wednesday on the company’s site. Titled, “Patent-Pending: T-Mobile’s Next Network Upgrade With Enhanced Voice Services,” Ray’s blog talks about the Un-carrier™ never settling. “If there’s a better way, we’ll....

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