According to a Mastercard study that was conducted in 15 markets, consumers are adopting new payment habits at an accelerated pace. They are moving away from cash and choosing contact-free and digital payment experiences – and they don't expect to go back according to that study. E-commerce has also surged, with Mastercard's SpendingPulse reporting record growth rates globally as consumers shop online.
This study has shown two notable trends in payment behavior change:
In-store, a move away from cash....