Starbucks Uses AI to Turn Cravings Into Custom Drink Picks
Starbucks is introducing a new AI-powered experience that allows customers to discover drinks through natural, conversational prompts instead of browsing a traditional menu. By integrating with tools like ChatGPT, users can describe their mood, cravings, or even upload images, and receive tailored beverage recommendations. This shifts the starting point of ordering from menu navigation to personal expression, reflecting how consumer decision-making is evolving.
The feature....