Loyalty360 Reads: October 1, 2019
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Customer Experience   Forever 21 Files for Bankruptcy The apparel retailer has filed for bankruptcy protections. “Teens once swarmed to Forever 21’s piles of inexpensive, high-fashion-imitating party dresses and tank tops. Its prices were below those of Arcadia Group Ltd.’s Topshop and Inditex SA’s Zara. But it went on a rapid store expansion after the 2008 recession, just as shopping was shifting online. While other chains were shrinking store sizes and closing locations, Forever 21 pushed into spaces that....

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