Giant Eagle Enhances the Customer Experience and Delivery Efficiency with AI FlyBuy Technology
Pittsburg-based regional grocer Giant Eagle is expanding its use of mobile technology to enhance its delivery operations. In 2020, the company integrated the Radius Networks AI FlyBuy Pickup platform into its corporate mobile app to improve the accuracy and speed of in-store pickups. The FlyBuy platform uses location services to track customers' estimated arrival times and notify the store as they approach, streamlining the pickup....