Day two of the 2018 Customer Expo commenced with presentations from award finalists. The 10am sessions featured representatives from a range of innovative brands: Overstock, Ulta Beauty, Wyndham Hotel Group, Adidas, Best Western Hotels & Resorts, Caesars Entertainment, AccorHotels, BB&T, Pepsi, Kellogg’s, and the National Lacrosse League. These brands presented on their efforts in driving Employee Impact, Awareness & Acquisition, and Customer Experience & Engagement.
Jimmy Budnick, Vice President of Customer....