Fitbit Drives Customer Engagement, CX Via Ongoing Innovation
LISTEN TO THIS ARTICLE
0:00 / 0:00

Fitbit CEO James Park is very proud of the ongoing innovation at his company, something that drives customer engagement and customer experience. He offered some specific examples of how the device is a potentially critical piece of technology during Wednesday’s first-quarter earnings call. “Fitbit devices are changing lives and, in some cases, saving lives to the power of data, inspiration, and guidance,” Park said, according to Seeking Alpha. “Recently, Fast Company Magazine highlighted the amazing transformation....

Recent Content