Deloitte Digital has been recognized as a leader in the CRM/CEM space for the fourth year in a row, based on a Gartner report that recognizes firms that are able to best implement their programs into existing infrastructure. The report, titled, “Magic Quadrant for CRM and Customer Experience Implementation Services,” which identifies the best in CRM and CX digital agencies, ranked Deloitte first in execution.
Customer experience solutions are becoming a necessary piece of companies across all verticals, and a seamless....